Pickup & Delivery
Wouldn’t it be nice to have one less errand to run? With Alpine Dry Cleaners‘ free pickup and delivery service, you can skip the trip to drop off your dry cleaning and have us come to get your garments and return them to you when they’ve been cleaned.
Our Longview pickup and delivery services are the perfect solutions for your busy schedule. Sign up with us by filling out the contact form below.
Get in Touch With Us
Our Route Concierge, Nathaniel, can be reached at (903) 738-1655 if you have any questions regarding you pickup and delivery order.
Frequently Asked Questions
Have questions about our free pickup and delivery service? Read the answers to some frequently asked questions below:
Is the service really free? How do I sign up?
Yes, the service is free. We do not charge you a delivery fee, so the price for your dry cleaning is the same as it would be in-store. Keep in mind; this is not an on-demand pickup service, so your pickups and deliveries will be made on rotation, depending on your location and needs. To sign up with us, just fill out the contact form on this page, and a member of our team will contact you to schedule the service!
Do I have to be home for pickup or delivery?
No, you don’t have to be home to utilize our services. All you have to do is leave your laundry in your Alpine dry cleaning bag on your front porch, at the front concierge desk, or another convenient location by 8:30 a.m. and we’ll pick it up. When we return, we’ll hang your cleaned garments on your front door.
How do I pay for my dry cleaning?
We’ll keep a credit card on file for you and will provide a receipt for your cleaning order.
How often are pickups?
Our pickup and delivery services run on a weekly rotation, so you will be on either a Monday-Thursday rotation or a Tuesday-Friday rotation. This means that if pickup is on a Monday, your garments will be returned to you on Thursday. If pick up is on a Tuesday, you will get your cleaned garments back on Friday. Your Alpine representative will let you know which rotation you are on.
Is there a minimum order for this service?
No, there is no minimum order required for free pickup and delivery.
Are coupons allowed?
Yes, please place the coupons in your laundry bag, and they will be applied to your order.
What happens if it is raining?
If you don’t have a covered area like a porch or other dry location to put your bag under, we recommend that you do not put your bag outside if it is raining. If inclement weather strikes, our team may contact you and hold your items until the next scheduled delivery day.
Are you closed on holidays?
Yes, we are closed on most major holidays, so pick up, and delivery services will return the next scheduled day.
How do you handle larger items like bedspreads?
For bulkier items like comforters and bedspreads, please put them in a large plastic bag (or a trash bag). Just make sure that they are labeled with your name and phone number so that our team can track them.